INSTAGRAM DIRECT
Build personal relationships with your customers and grow your business with Instagram messaging.
Quick-Start Guide
Get started with Instagram Direct.
- Make sure you have an Instagram Business account. If you don't, create one.
- Familiarise yourself with the Inbox and Thread management features such as Primary and General inbox tabs, thread filters and flags.
- Set up messaging efficiency features such as Saved Replies and Frequently Asked Questions to make it easier and faster to engage in conversations at scale.
- Use the link format https://ig.me/m/{ig_profile_handle} to drive customers directly to your messaging experience on the Instagram app from your website, emails or any other surfaces where a URL link can be placed.
RELATED COURSES
Get to know more about Instagram Direct with free courses from Meta Blueprint.
Facebook Blueprint
Learn the skills you need to move your business forward.
Grow your marketing expertise with self-guided courses from Meta.