ADI

Israel’s National Transplant Center attracted more than 4,000 new organ donor signups with an Instagram campaign that explored the touching stories of lives lost, and lives saved.

THE STORY
Saving lives with transplants

Established in 1994, ADI is Israel’s National Transplant Center, an official independent body that manages and coordinates organ donation and transplantation in Israel.

4,000

new organ donor signups directly from the campaign

28-point

increase in ad recall

4X

increase in daily signups

4.7-point

increase in action intent

In 2020 we were facing bigger challenges than ever in registering people to sign an ADI card, as people were focusing on their personal struggles. Thanks to the innovative and creative campaign of “The Story Continues” on Instagram, we managed to get a 32% increase in the number of people signing our donor card versus similar campaigns, which helped us to save many lives.
TAMAR ASHKENAZI (RN PHD), DIRECTOR OF ADI, ISRAELI TRANSPLANT CENTER, ISRAELI MINISTRY OF HEALTH
THE GOAL
Getting young people to sign up

ADI wanted to persuade a younger audience to sign donor cards demonstrating their willingness to donate their organs in the event of their death.

Something Went Wrong
We're having trouble playing this video.
THE SOLUTION
Sharing stories of lives saved

ADI worked with its creative agency, FCB Israel, and Facebook Creative Shop to create “The Story Continues” campaign. The campaign used Instagram tagging on image ads to connect different people’s stories and create a non-linear journey for the audience. Tags on images of transplant recipients connected back to the heroic organ donors who saved their lives. People could navigate between profiles to explore mini-documentaries about a donor’s tale, or the joyful stories of those they helped save.

By telling real stories, the campaign sent a positive, uplifting message about the power of organ donations. An augmented reality filter allowed people to share a virtual signature and spread the message about signing up. This part of the campaign was taken up by many actors, authors and other Instagram influencers. Longer versions of the mini-documentaries were made available on Instagram TV.

The campaign proved inspirational, prompting people to use the filter and share their own virtual signatures on Instagram. It was also later picked up by major media outlets. ADI’s July 2020 Instagram campaign will one day save lives, having resulted in:

  • 4,000 new organ donors

  • 4X increase in daily signups

  • 28-point increase in ad recall